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Reviews

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Ivory Tower provide a cleaning and linen changing service for our holiday home. Lisa, Ben and their team have completed around 10 change over ‘cleans’ so far. As we run a luxury holiday home it is critical for our success that the cleaning of it is immaculate. Ivory Tower have done an exceptional job cleaning and we have every confidence in them. The team are friendly and extremely hard working. They are reliable and dependable, turning up exactly at the time which has been arranged and are able to juggle their schedule to fit in our variable day change overs. As they work in a team a 5 hour job is completed in 2.5 hours which is perfect for our same day change overs. We are delighted to have found Ivory Tower to help with our Holiday Home and are very happy to recommend them.

Lamb's Knees Holiday Home 

Ben and his team came and thoroughly cleaned our house whilst the removal men and ourselves were moving everything out! 

They calmly and quietly went about their work fitting in amongst the ordered chaos - not ideal circumstances but they managed admirably!  

We were very impressed by the professionalism from first spoeaking with Ben to the contact we had afterwards - Ben was charming and reassuring at all stages, totally reliable and did exactly what was agreed. Well worth the money as it alleviated a huge amount of stress on an already stressful day!

We would love to have regular cleaning done in our new home and wouldn't hesitate to recommend to others.

We are very appreciative - thank you

 

Mrs Payne  

 

 

We hired Ivory Tower Cleaning to help us with our regular cleaning based on all the positive reviews. Since April the girls have been reliable, friendly, professional and have done a consistently excellent job. We highly recommend them.

Alison Hall

 

Lisa, Ben and team are miracle workers! We hired them for an end-of-rental and a post-builder clean and immediately hired them for regular cleaning. The are charming, professional, reliable and, best of all, care about their work. I cant recommend them highly enough. 

Mr R Petersen

Delighted with the deep clean Ben and Ivory Towers did for me. My home was left sparkling and absolutely nothing was left untouched. Well done. Would highly recommend.

Eileen Barker

 

 

We were let down at the last minute by a cleaner who we'd had recommended to us to do a moving-in deep clean for us, so had to organise a quick replacement. I think this ended up being very lucky for us, as Ivory Tower were exactly what we needed given how busy and hectic everything else is when moving house. They were quick to answer our call and let us know that they could help (we'd only given them 3 days notice and one day at the weekend where they could do the clean!), and they got an excellent and very professional team together that came round and did the clean and also cleaned the carpets. My hubby and I were so impressed with the work they did, as the place was in a pretty awful state beforehand. It made such a difference to our new home to be able to move into it with everything immaculate. There wasn't any dust to be seen and the carpets looked like new (considering the last owners had had some very large dogs, this was quite an achievement!). We were so happy that we have decided to take a regular clean now that we've moved - completely recommend these guys if you want quality cleaning and stress-free service.

Vanessa Mertens

 

Lisa and her team are amazing - the house feels like new and so lovely to come home to find the beds all made, everything spic and span and in its right place. Thank you so much and would highly recommend Ivory Tower - they are a fantastic team and know their job! Will definitely use you again!

Di Bowley

 

Having recently moved to Uckfield from London, and working full time in London with quite a bit of travelling to do, We decided to find out about having help with the cleaning of our house. Lisa & Ben came to visit us to find out what our requirements were. They made us feel at ease straight away, and they were very professional and friendly. We had no hesitation in using the services on offer. Our first clean was brilliant and the difference it has made to our home and our lives has been immense. Our cleaners are meticulous and nothing is too much trouble, they are absolutely lovely - thank you. We have a regular clean once a week and we look forward to it !

Wishing Ivory Tower all the best for the future

Mr & Mrs Meredith

 

Ivory Tower have been providing a regular fortnightly clean of my home for over 5 months now (an old house with a propensity for cobwebs). Over the years I have worked with a few different cleaning companies, all have had their good and bad points, but from the first meeting with Lisa and Ben they inspired a level of confidence in their service that I had not experienced before. I immediately felt that I could trust them, and that they would deliver a reliable and high standard clean; they have not faltered in any aspect. They are friendly, communicative, and faultlessly reliable in doing what they say they’ll do. With their professional, friendly cleaning staff, they continue to deliver the highest standard of clean I have ever experienced. If I have questions, they are answered quickly (always same day, but usually within 1 hour), and if I want to arrange extra cleaning to take place this is organised without any inconvenience to me. The service provided has remained consistently high from the first deep clean and throughout all other visits to date. I would highly recommend their services, wish them success, and look forward to continue working with them.

 

Mr Jenkins

I don't think our house has ever looked quite so clean! A big challenge in an ancient building like ours full of odd artefacts…Even the awkward spaces behind hard-to-move items have been cleaned and the sofa looks as if it has been replaced with a younger sister! Well done!

 

clare

Brilliant after builders clean from Lisa and the team!

The house was spotless and it took away the stress of having to tidy up and get rid of dust. They were professional, efficient and I would not hesitate to recommend their services. Great work guys well done!

 

Mrs Harding

 

 

It has been such a struggle finding a decent cleaner around Uckfield. Everyone is either too busy or just doesn't do a good job. At last Ivory Tower have answered my prayers! We have had 3 cleans so far but we are already really impressed with the standard of the cleaning. We hadn't had our home regularly cleaned for about 3 months but they got rid of all of the dust and had it looking and feeling so much nicer straight away. What a difference - wouldn't hesitate to recommend

 

Virginia Fry

 

 

My husband and I are thrilled with our house this evening. Lisa came for our first initial clean today and the house looks amazing. I'm so happy I made the decision to choose Ivory Tower, so friendly and professional. Looking forward to my weekly visits.

 

Mrs Hawkins- Smith

Really excellent first clean, such an improvement on our previous cleaners. We are certainly looking forward to the regular weekly visits!

Thanks for making such a quick impact.

 

Miss L Catley

I was so impressed with the attention to detail and how clean my home is. Wow, Ivory Towers you are a cut above the rest. I am so glad i have found your company and it is so refreshing that after having two cleaners i now know that the cleaning is done properly. Thank you Lisa.

 

Mrs S Ware

The Spring clean was excellent, our home gleamed and sparkled. Now we have a weekly clean and are so impressed by the continuing high standards, reliability and professionalism shown by Lisa and her team. Highly recommended.

 

B. Bailey

Ivory Towers really are in a league of their own. I started off with a deep clean and have moved on to a fortnightly clean. The standard of cleaning and attention to detail is second to none and coming home on the day they have visited is an absolute joy. I cannot recommend them highly enough

 

Angie Down

 

 

First Clean by Ivory Tower and very impressed. Lovely to walk in and find everything clean and shining. Thank you

 

Chris Maguire

Had a fantastic Spring Clean. The team worked very hard from 9am - 4pm. I would recommend a clean by these guys.

 

Mr & Mrs Cole

Today the Ivory team came in to spring clean the house. I can't tell you how good it looks. They worked hard all day and the house looks like new again. Thank you all and I won't hesitate to call on you again

 

Tricia Prince

We have a beautiful home that we are very proud of. We've had lots of different cleaners over the years, with varying results.

 

Ivory Tower outstripped them all. Incredibly professional, timely, considerate, and my gosh- what a clean!

 

The house literally sparkled walking round it. I was noticing details in paintwork and surfaces I'd never noticed before.

 

Well done, Ivory Tower. Well done. We would highly recommend you to anyone and everyone.

Segun

I'd never hired a cleaning company before but when I met Lisa and the team I felt instantly comfortable and happy for them to clean our home. 

Ivory Tower did a stunning first clean. My husband and I were walking around the house saying, "Wow, look at this, it's so shiny, that's amazing..." 

I'm a full time working mummy so to have a beautiful clean home and time to spare was a dream come true!

We'd love to book Ivory Tower again soon.

Samantha

 

 

As a client, I have extremely high standards. I was very particular about who we used to conduct our cleaning services.

 

I used rated people for my initial search and Ben contacted me within a period of 2hrs and a meeting was arranged within 24hrs, as my requirement was urgent. I met both Lisa & Ben just before Christmas ‘14 when they arrived with their cleaning equipment (amazing hoover system!) to complete a demonstration. They arrived promptly and were extremely professional but also armed with a sense of humour – which I like! 

 

We arranged for an initial clean during the Christmas break, and I must say, I was very impressed and I know that it is usual for this to happen as the company want to impress and you think WOW how amazing – you sign the contract and then it goes to pot!  

 

However, the level of service and clean is extremely high and the standard has not dropped, everyone in the office is impressed and that is not easy. We have a clean once a week, which I hope to increase. We are in a converted barn and so dust etc. is a constant hazard but the office feels fresh, smells fresh, IS fresh. The team that clean are brilliant, easy to get on with, they come in, get in all the nooks and crannies; they just get on with it. Try them, you won’t be disappointed – a company that is happy to help work towards your needs, with a good sense of humour and cost effective– what more do you need?

Sandra

Ben, Lisa and the team are simply the best!!! So professional, punctual and bloody good at their jobs! I trust them implicitly! If u need a cleaner don’t bother with anyone else. We’ve just moved to Glasgow and are devastated we can’t take the team with us! Huge thanks from Andrew and David

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